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Return/Refund process
We hope you love what you ordered! However, if you're not 100% satisfied, you can easily request a return by following the steps below.
Easy Returns
- You have 7 days from the delivery date to request a return or exchange.
- You can return products from different orders together in one request.
Return & Exchange Conditions
Please read the Return & Exchange Policy before submitting your request.
How to Return a Product
Login to Your Account
Log in to your account on the website and go to My Orders.
Select the Order
Choose the order you want to return and click Request Return or Exchange.
Select the Product
Choose the product you want to return and select the reason for the return.
Submit the Return Request
After filling in the required information, click Submit Request.
Request Confirmation
Your return request will be successfully submitted and reviewed by our support team.
Track Your Return Request
You can track the status of your return or exchange through your account on the website.
After Submitting a Return Request
- Your request will be reviewed within 2 to 3 days.
- You may be asked to provide product photos to verify its condition.
- You will receive updates via email regarding your request.
If you encounter any issues with your return, please contact customer support within 7 days of submitting your request.
